AVAILABILITY: Hank’s Coffee Station is committed to open 6 days a week and will have staff working hard 16+ hours per day, collectively. Being a member of our team REQUIRES that you are available to work both locations and on weekends and holidays. Part time employees must be available a minimum of 4 days per week, for a minimum of 5 consecutive hours each of those 4 days. This does not guarantee that you will receive 20 hours / 4 days of work each week, but you must have availability to be scheduled for a minimum of 20 hours / 4 days each week.
Careers
Locations
Hank’s On Main
1411 West Main St.
Franklin, TN 37064
Hank’s Pit Stop at Patina
4149 Old Hillsboro Road
Franklin, TN 37064
Thank you so much for being here, eager to join our team. We are currently accepting applications for Cashier, Barista, Shift Lead, and General Manager.
Cashier - guest experience
The Cashier has the most interactive role at Hanks Coffee Station. First and foremost, they welcome guests and ensure their experience at the cafe both starts and ends with a pleasant experience. The cashier provides exceptional customer service, serves food and beverages at the highest quality, and is an integral team member to the daily tasks needed in the coffee shop. This position is a precursor to the barista position, which is available after 30 days of employment or with previous specialty coffee barista experience.
Essential Functions & Responsibilities:
Greets all customers with fast, friendly, and personalized service
Accurately rings sales and handles monetary transaction with customers
Answer telephone inquiries regarding directions, ordering, etc
Set up and maintain a clean and sanitary front and back of house, including patio, bathrooms, storage, all stations, etc
Be up-to-date and knowledgeable about Hanks Coffee Station menu; walk our customers through the menu to best meet their needs
Conduct opening, closing, mid, and additional cleaning duties as described in their respective lists
Stock, refill, clean and maintain pastry case, grab-n-go refrigerator, register area, condiment station and retail area
Create food items according to recipe and standards set by Hank’s Coffee Station Food Guide
Uphold food & safety standards as set by Health Department
Be up-to-date and knowledgeable about all coffees being featured at Hank’s Coffee Station, including the roast name, type, and blend components
Be up-to-date and knowledgeable on all food items, including but not limited to, important important allergens, ingredients, freshness, etc
Participate in daily cleaning and maintenance of the cafe
Physical skills and general requirements:
Previous customer service experience, particularly in food & beverage, is preferred but not required
Must be able to stand up for 4 hours at a time
Must be able to lift up to 30 lbs of product
Must hold and maintain current Food Handlers Certification
Must have reliable transportation to arrive to their shift on-time
Must have a working cell phone with ability to download certain apps
Position Type:
This position reports directly to the General Manager for overall needs, included by not limited to: time off request, human resources related issues, personal conflicts, etc
Hank’s Coffee Station is committed to open 7 days a week and will have staff working hard 16+ hours per day. Being a member of our team REQUIRES that you are available to work both locations and on weekends and holidays.
Our shifts last a minimum of 4 hours and a maximum of 8. If hired, you are expected to work the length of the shift, and we cannot make accommodations to shift start and end times
“Part time” is considered 29 hour or less, while “full time” is 30 or more hours on a weekly basis
Compensation:
Determined based off of experience.
Employee Discount
Paid Training, Meetings
Free Coffee While on Shift
Barista
The Barista has the most interactive role at Hanks Coffee Station. Whether at our flagship location in Franklin, or at our Leipers Fork coffee trailer, the barista has the important job serving our patrons delicious coffee and a great experience at Hank’s Coffee Station. The barista provides exceptional customer service, produces food and beverage at the highest quality, and is an integral team member to the daily tasks needed in the coffee shop.
Essential Functions & Responsibilities:
Greets all customers with fast, friendly, and personalized service
Accurately rings sales and handles monetary transaction with customers
Answer telephone inquiries regarding directions, ordering, etc
Set up and maintain a clean and sanitary front and back of house, including patio, bathrooms, storage, all stations, etc
Conduct opening, closing, mid, and additional cleaning duties as described in their respective lists
Create beverages according to recipe and standards set by Hank’s Coffee Station Drink Guide
Maintain high standards of coffee service through espresso calibration, proper milk steaming, correct drink construction, and correct coffee equipment maintenance
Stock, refill, clean and maintain pastry case, grab-n-go refrigerator, register area, condiment station and retail area
Create food items according to recipe and standards set by Hank’s Coffee Station Food Guide
Uphold food & safety standards as set by Health Department
Be up-to-date and knowledgeable about all coffees being featured at Hank’s Coffee Station, including the roast name, type, and blend components
Be up-to-date and knowledgeable on all food items, including but not limited to, important important allergens, ingredients, freshness, etc
Participate in daily cleaning and maintenance of the cafe
Physical skills and general requirements:
Previous specialty coffee experience for at least one year
Must be able to stand up for 4 hours at a time
Must be able to lift up to 30 lbs of product
Must hold and maintain current Food Handlers Certification
Must have reliable transportation to arrive to their shift on-time
Position Type:
This position reports directly to the General Manager for overall needs, included by not limited to: time off request, human resources related issues, personal conflicts, etc
Hank’s Coffee Station is committed to open 7 days a week and will have staff working hard 16+ hours per day. Being a member of our team REQUIRES that you are available to work both locations and on weekends and holidays.
Our shifts last a minimum of 4 hours and a maximum of 8. If hired, you are expected to work the length of the shift, and we cannot make accommodations to shift start and end times
“Part time” is considered 29 hour or less, while “full time” is 30 or more hours on a weekly basis
Compensation:
Determined based off of experience.
Employee Discount
Paid Training, Meetings
Free Coffee While on Shift
Shift Lead
The shift lead is responsible for directing and maintaining a healthy and efficient shift. This role ensures that all team members are working to their full potential and completing their assigned tasks to the standards as set by Hank’s Coffee Station. The job position acts as a liaison between team members and management, and is an integral of the leadership team. Overall, the shift lead is responsible for all interactions with customers, products being served, and job duties being performed while they are on shift.
Essential Functions & Responsibilities:
Manages the pace, timing, and tasks of that shift
Ensures all team members, including themselves, are completing assigned job duties in a timely and efficient manager
Receives, tracks, and stores incoming orders
Conduct opening, closing, mid, and additional cleaning duties as described in their respective lists
Create beverages according to recipe and standards set by Hank’s Coffee Station Drink Guide
Maintain high standards of coffee service through espresso calibration, proper milk steaming, correct drink construction, and correct coffee equipment maintenance
Create food items according to recipe and standards set by Hank’s Coffee Station Food Guide
Uphold food & safety standards as set by Health Department
Maintain a clean and organized front and back of house
Handle customer complaints, and make decision on correct action to remedy
Manage all team members hours while on shift to ensure they clock in, take necessary breaks, and clock out
Submit End of Shift reports
Informs all team members on their shift of immediate operational changes, which includes but not limited to: items being sold out, change to drink preparation, etc
Assist manager with training of new team members
Participate in daily cleaning and maintenance of the cafe
Required Skills & Physical Requirements:
1-2 years of specialty coffee experience is required
1 year of leadership experience, particularly in food & beverage, is not required by highly desirable
Must be able to stand up for 4 hours at a time
Must be able to lift up to 30 lbs of product
Must hold and maintain current Food Handlers Certification
Must have reliable transportation to arrive to their shift on-time
Must have a working cell phone with ability to download certain apps
Must have good time management skills and ability to determine priorities
Position Type:
This position reports directly to the General Manager for overall needs, included by not limited to: time off request, human resources related issues, personal conflicts, etc
Hank’s Coffee Station is committed to open 7 days a week and will have staff working hard 16+ hours per day. Being a member of our team REQUIRES that you are available to work both locations and on weekends and holidays.
Our shifts last a minimum of 4 hours and a maximum of 8. If hired, you are expected to work the length of the shift, and we cannot make accommodations to shift start and end times
“Part time” is considered 29 hour or less, while “full time” is 30 or more hours on a weekly basis
Compensation:
Determined based off of experience.
Employee Discount
Paid Training, Meetings
Free Coffee While on Shift
cafe staff
You’ll get the opportunity to serve coffee and provisions at Hank’s Coffee Station. Your role will include accurately processing transactions while maintaining the highest level of customer experience for our guests. You will ensure your station is clean and stocked with all the supplies necessary. You will follow recipes to make our house-made syrups and prep for garnishes. You will be in charge of making sure the dishes are clean, using appropriate dishwashing methods. Making sure all areas of the cafe, including outdoors and bathrooms are maintained to the Hank’s Standard. You will assist in running food to tables and setting the barista up for success. Your role is to help out wherever needed, to support your fellow staff and customers ensuring a 5-star service at all times.
Essential Functions & Responsibilities:
Greets all customers with fast, friendly, and personalized service
Go Above and Beyond to Ensure Customer Interactions are Memorable
Maintain A Positive Attitude While on Shift
Accurately rings sales and handles monetary transaction with customers
Answer telephone inquiries regarding directions, ordering, etc
Set up and maintain a clean and sanitary front and back of house, including patio, bathrooms, storage, all stations, etc
Be up-to-date and knowledgeable about Hanks Coffee Station menu; walk our customers through the menu to best meet their needs
Conduct opening, closing, mid, and additional cleaning duties as described in their respective lists
Stock, refill, clean and maintain pastry case, grab-n-go refrigerator, register area, condiment station and retail area
Create food items according to recipe and standards set by Hank’s Coffee Station Food Guide
Uphold food & safety standards as set by Health Department
Be up-to-date and knowledgeable about all coffees being featured at Hank’s Coffee Station, including the roast name, type, and blend components
Be up-to-date and knowledgeable on all food items, including but not limited to, important important allergens, ingredients, freshness, etc
Participate in daily cleaning and maintenance of the cafe
Collaborate with Team to Ensure Customer Experience is 5-Stars Every Time
Physical skills and general requirements:
Previous customer service experience, particularly in food & beverage, is preferred but not required
Must be able to stand up for 4 hours at a time
Must be able to lift up to 30 lbs of product
Must hold and maintain current Food Handlers Certification
Must have reliable transportation to arrive to their shift on-time
Must have a working cell phone with ability to download certain apps
Position Type:
This position reports directly to the General Manager for overall needs, included by not limited to: time off request, human resources related issues, personal conflicts, etc
Hank’s Coffee Station is committed to open 7 days a week and will have staff working hard 16+ hours per day. Being a member of our team REQUIRES that you are available to work both locations and on weekends and holidays.
Our shifts last a minimum of 4 hours and a maximum of 8. If hired, you are expected to work the length of the shift, and we cannot make accommodations to shift start and end times
“Part time” is considered 29 hour or less, while “full time” is 30 or more hours on a weekly basis
Compensation:
Determined based off of experience.
Employee Discount
Paid Training, Meetings
Free Coffee While on Shift
PREP cook/cook
You’ll get the opportunity to make provisions, charcuterie, toasts, sandwiches and more, at Hank’s Coffee Station. Using the highest quality ingredients. if you like people, good food, coffee and have hustle, you’ve got what it takes to be part of our crew!
Essential Functions & Responsibilities:
Greets all customers with fast, friendly, and personalized service
Go Above and Beyond to Ensure Customer Interactions are Memorable
Maintain A Positive Attitude While on Shift
Prepare and serve food and beverages to customers in a timely and friendly manner
Follow proper food handling and safety procedures to ensure the quality and freshness of the food
Clean and sanitize work areas, equipment, and utensils
Assist with food preparation, such as chopping vegetables or assembling sandwiches, toasts, bowls and more.
Maintain inventory of food and supplies, and notify supervisor when items are running low
Provide excellent customer service by addressing customer inquiries and concerns
Collaborate with team members to ensure efficient operation of the food service area
Be up-to-date and knowledgeable about Hanks Coffee Station menu; walk our customers through the menu to best meet their needs
Conduct opening, closing, mid, and additional cleaning duties as described in their respective lists
Stock, refill, clean and maintain station grab-n-go refrigerator.
Create food items according to recipe and standards set by Hank’s Coffee Station Food Guide
Uphold food & safety standards as set by Health Department
Be up-to-date and knowledgeable about all coffees being featured at Hank’s Coffee Station, including the roast name, type, and blend components
Be up-to-date and knowledgeable on all food items, including but not limited to, important important allergens, ingredients, freshness, etc
Participate in daily cleaning and maintenance of the cafe
Collaborate with Team to Ensure Customer Experience is 5-Stars Every Time
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned.
Physical skills and general requirements:
Previous experience in a restaurant or food service setting is preferred
Knowledge of food safety regulations and procedures
Strong attention to detail and ability to follow instructions
Excellent communication and customer service skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Previous customer service experience, particularly in food & beverage, is preferred but not required
Must be able to stand up for 4 hours at a time
Must be able to lift up to 50 lbs of product
Must hold and maintain current Food Handlers Certification
Must have reliable transportation to arrive to their shift on-time
Must have a working cell phone with ability to download certain apps
Position Type:
This position reports directly to the General Manager for overall needs, included by not limited to: time off request, human resources related issues, personal conflicts, etc
Hank’s Coffee Station is committed to open 7 days a week and will have staff working hard 16+ hours per day. Being a member of our team REQUIRES that you are available to work both locations and on weekends and holidays.
Our shifts last a minimum of 4 hours and a maximum of 8. If hired, you are expected to work the length of the shift, and we cannot make accommodations to shift start and end times
“Part time” is considered 29 hour or less, while “full time” is 30 or more hours on a weekly basis
Compensation:
Determined based off of experience.
Employee Discount
Paid Training, Meetings
Free Coffee While on Shift
Apply Now.
Apply Now.
Want to join our team at Hank's Coffee Station? Share your details for a potential interview opportunity.
Please send your resume to hello@hankscoffeestation.com